Measurement & Market
What is check average and what moves it?
Check average is sales divided by transaction count — the average amount a customer spends per visit. It is one of the two levers of sales (the other is traffic), but it is a composite: check moves not only when prices change, but when mix shifts, attach behavior changes, party sizes move, or channels with different basket sizes grow or shrink.
Because check is a composite, a check target can be hit in healthy and unhealthy ways. Check growth from attach and trade-up reflects customers choosing to spend more; check growth that is purely price over flat-or-down units is customers paying more for less, which tends to show up later as frequency loss.
Decomposing a check change answers the question a headline can't: of this quarter's +4% check, how much was carried price, how much was mix shift, how much was attach? That split determines whether the right response is celebration, price restraint, or a menu fix.
Why it matters
Check comp is the number pricing plans are built to hit. Understanding its anatomy keeps a brand from mistaking price-driven check growth for customer enthusiasm — and from missing the mix problems hiding under a healthy-looking average.
How Quantiiv Puts This to Work
Comp Sales Done Right
“Our comp number drives every board conversation. Are we even calculating it right?”
See the solutionPrice Impact Measurement
“We took a price increase and sales are up. How do we know the increase worked and did not just ride a good quarter, or quietly cost us traffic?”
See the solutionRelated Terms
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