Answer franchisees without being the bottleneck.
Quantiiv gives every franchisee their own view of the business: the locations they own, in the same reports, queries, and ROGER answers the brand team uses. Invite them by email, pick their locations, and they can ask ROGER about their stores directly.
Access is enforced on every question, not just on the screen. When a franchisee asks ROGER something, he answers using only the data for that franchisee's stores, and brand teams keep the system-wide view their role allows.
What franchisee access includes.
Invite by email
Add a franchisee, pick their role and their locations, and send the invite. Resend, edit, or remove access any time.
Only their stores
Franchisees see the locations they manage, everywhere: reports, queries, pricing views, and ROGER's answers.
Checked on every question
Access is enforced on each query, including the ones ROGER runs on someone's behalf.
Checks on group emails
CC a franchisee on a ROGER thread and his answer covers only the stores that franchisee can see.
The same numbers for everyone
Franchisees and the brand team work from the same definitions, so the conversation is about the business, not whose number is right.
Documents by group
Share playbooks and files with the groups that should see them, and keep the rest private.
How the parts connect.
Franchisees see what needs attention in their own stores and can make better local decisions without waiting on the brand team.
An example: a franchisee asks about their stores.
Give a franchisee their locations.
Choose the role and the stores. They get an email and can start asking right away.
Copy a franchisee on a question.
A brand leader asks ROGER about a franchisee’s stores and copies the owner. ROGER answers for that franchisee’s stores only, so you can talk it through on the same thread.
Set who sees what.
Brand admins see everything. Franchisees see their own stores, in reports, queries, and every ROGER answer.
Names and numbers in these examples are illustrative.
Questions
What is a franchisee reporting portal?
A franchisee reporting portal gives each franchisee access to performance data for the locations they own, using the same numbers the brand team sees. Quantiiv's version also lets franchisees ask ROGER questions by email, answered only from their own stores.
Can a franchisee see other franchisees' stores?
No. A franchisee's access is limited to the locations assigned to them, and that limit applies to reports, queries, and every answer ROGER gives.
What happens if a brand user CCs a franchisee on a ROGER thread?
ROGER narrows his answer to the stores everyone on the thread can see. Copy a franchisee on a question about their stores, and the answer covers only those stores, so you can discuss it together.
Can franchisees see pricing?
Franchisees can see pricing for their own locations. Plans and approvals stay with the brand team.